Thank you for shopping at PaleHorse Trading Post. We aim to provide you with a seamless and hassle-free shopping experience. Please read our shipping & returns policy below to understand how we handle the delivery of your orders.
Returns
All of our products are made to order. Therefore due to the nature of our business, all sales are final and we do not accept returns, exchanges, or offer refunds.
Processing Time
- Orders are typically processed within 1-3 business days after your payment is successfully completed.
- Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Since we work with multiple suppliers, shipping times may vary depending on the product and destination. Estimated delivery times are as follows:
- Domestic Shipping: Estimated 4-8 business days
- International Shipping: Estimated 10-30 business days
Please note that these are estimated times and may be subject to delays due to factors such as customs, weather conditions, or other unforeseen circumstances beyond our control.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery location and the shipping method chosen.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number to monitor the status of your shipment. Please allow up to 5 business days for tracking information to become available.
For more details please see our Policies page: Policies
